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Regarding warranty services for Samsung Smartphone accessories, Watches accessories (band only) and ITFIT products(not supplied by Samsung), you may use the following link to confirm if your product is covered by our warranty service and know more about the warranty period.
Repair Service Terms and Conditions (For Samsung Smartphone accessories, Watches accessories (band only) and ITFIT products(not supplied by Samsung) )
1. During the warranty period, the free-of-charge repair service for official Samsung Smartphone accessories, Watches accessories (band only) and ITFIT products(not supplied by Samsung) being sold in Hong Kong market shall be offered by subject to these Repair Service Terms and Conditions and any other relevant warranty terms and conditions.
2. During the warranty period, no repair service shall be provided in the event of violation of any Repair Service Terms and Conditions. Any self repairs, damage done to the product or its accessories due to exposure to water, damage caused by misuse, use in violation of instructions and alternation shall be considered as a violation of Repair Service Terms and Conditions.
3. Customers are required to present the original sales invoice, which shall contain the full name of the dealer, date of purchase, invoice number, product model number, product price and dealer’s company chop.
4. All changed parts are non-returnable.
5. The service order receipt should be kept as proof for collection of products. In the case of loss of receipt and products being taken by others, Repair Service Centre shall not be held responsible. If no original receipt is provided, Repair Service Centre shall have the right to refuse to return the products.
6. World-Tech Distribution (HK) Limited reserves the right to interpret any terms and conditions set forth above in its sole and absolute discretion.
7. Should there be any inconsistency between Chinese and English versions, the English version shall prevail.
8. World-Tech Distribution (HK) Limited reserves the right to change these terms and conditions from time to time.